about us

Find out more about why BayWell Dental is perfect for you and your family.

who we are

At Baywell Dental, our practice philosophy is to empower patients to make great decisions about their oral health. We are passionate about two things - people, and dentistry. We are a unique dental team in the downtown Toronto core committed to helping our patients achieve a healthy smile. We treat our patients with compassion, kindness and respect, and employ the newest technology to ensure that you have the best dental experience possible. We look forward to meeting you! 

What should I expect at my first visit?

Your first dental visit is a one hour appointment with our dentist to:

  • Review your pertinent medical history
  • Understand your values and concerns
  • Photograph your smile and teeth to establish a baseline and serve as a tool for communication
  • Diagnose dental decay, periodontal disease and bone abnormalities with a thorough clinical exam supplemented by digital radiographs
  • Evaluate your TMJ, soft tissues, oral cancer screen, teeth, gums and aesthetics
  • Review your personalized Report of Findings
  • Discuss your treatment options in detail, including the potential risks and benefits of treatment, time and investment.

Why should patients choose you as their provider instead of others in the area?

The average dentist spends less than 1000$ in continuing education a year. In contrast, Dr. Luong invests over $10,000 per year in CE for herself and the entire team in order to offer the absolute highest quality of dentistry to our patients. Choose our clinic if you desire honest, compassionate and meticulous dental care. This is our passion, and we love what we do. Our patients know this the moment they walk through the door.

What are the top 3 treatments that you focus on?

We deliver excellent care in all areas of general dentistry. Our hygienists are distinguished by their excellent, thorough and gentle hygiene care, whether you attend regularly or it has been a while. Our dentists are skilled in many different areas, such as aesthetic bonding, perfect fitting single visit dental crowns, 3D guided dental implants, gum grafts, wisdom teeth and planning/phasing more complex treatment such as mouth rehabilitation. Each of our dentists have a specialized niche, and our admin team will help connect you with the right provider.

What are you proud of in your practice?

At Baywell Dental, we are proud to treat our patients with kindness and respect, and to provide you with an exceptional dental experience! We are proud to keep abreast of new materials and techniques that are more effective and longer lasting in order to provide our patients with the highest level of care.  We have invested in the very best of technology to benefit our patients. This includes:

  • Digital x-rays
  • State of the art sterilization area
  • Intra-oral photos during treatment so you can see what is happening with your tooth during treatment
  • Quiet dental hand pieces with fiber optic lights  
  • Composite resin warmers to reduce sensitivity after fillings
  • Dental magnification with LED lighting for optimal visibility
  • CEREC single visit crowns/onlays. With the aid of CAD-CAM technology, which stands for computer aided design/computer aided milling; we are able fix badly broken teeth with a porcelaincrown in just one appointment

Which cases do you enjoy treating? Why?

We love to help and guide patients to any level of dental health they desire. Dental problems can seem scary and confusing, and we genuinely enjoy helping patients navigate the process to choose the right option for them.

meet the perfect dental team

Meet the team that will stand behind you and your beautiful smile.


Dr. Jeanie Luong

Dr. Jeanie Luong has been inspired to create healthy smiles since day one, and she is forever dedicated to the pursuit of excellent dentistry. Dr. Luong obtained her dental degree at the University of Toronto in 2010, but her training doesn't stop there. Since then, she has continued to gain skills in implant placement, gum grafting, cad/cam technology, and advanced oral rehabilitation. Her number one priority is to understand your concerns, and to work together with you to deliver treatment that will give you lasting dental health. When you entrust your care to her and her highly skilled team, you know that you are receiving the best care that dentistry has to offer.

Dr Chris Song
Wisdom teeth extractions

Dr. Song is a board-certified general dentist and obtained his Doctor of Dental Surgery degree at University of Toronto. Dr. Song was inducted into the Omicron Kappa Upsilon (OKU) Society, offered to the top 10% of the graduating class for excellence in scholarship and exemplary traits of character. Dr. Song has developed a passion for oral surgery, and offers wisdom teeth removal services at BayWell Dental. Outside of dentistry, Dr. Song enjoys outdoor sports including hiking, biking and dance.


Office Manager/Treatment Coordinator

Lisa has been working in the dental industry for over 10 years. She was previously a dental assistant and is knowledgeable about many dental procedures. She is friendly, outgoing and loves getting to know patients.

Patient Care Coordinator


dental assistant

Ericka is one of our Level 2 dental assistants. Known for her sharp wit and humour, her exceptional communication skills will help you keep you laughing and at ease at every dental procedure.

dental assistant

Joyce is our level 2 dental assistant. Joyce brings a wonderful and calm energy, and will make you feel relaxed during dental visits. She will skillfully make the entire appointment feel like a breeze.

dental assistant


Hai Shi
dental hygienist

You will meet Hai Shi on Thursdays, Fridays and Saturdays. She is an amazing hygienist with a gentle hand. Hai Shi will work with you to over come any dental anxiety and make you feel at ease in our dental chair. A graduate of George Brown College, she brings with her the most current hygiene techniques to help keep your mouth clean and healthy. Hai Shi also speaks Mandarin.

dental hygienist

Ali is an experienced dental hygienist known for her gentle yet thorough treatments. Ali is skilled and wonderful and will make you feel comfortable in the dental chair. She also has a great sense of humour!

dental hygienist